Privacy Policy

1. Company Information

• Company: rivvo
• CEO: KyungEun Noh
• Address: 4F-401-95A, 79 Gimpohangang 9-ro, Gimpo-si, Gyeonggi-do, Republic of Korea
• Email: hi@rivvo.ai

2. What We Collect

We collect the minimum data needed to deliver the service.

• Provided by you: email, page URL(s), project context (CTA goal, required terminology), and optional name/company.
• Payment-related: payment status and transaction details provided by PayPal (e.g., transaction ID, amount, payer email) to confirm your purchase. We do not store your card details.
• Technical: basic logs (IP, device/browser info) and cookies if needed for security and site functionality.

3. Why We Collect It

• To deliver your report (PDF + implementation sheet), handle revisions, and provide support.
• To confirm payments, handle cancellations/refunds when applicable.
• To maintain security and improve reliability.

4. Retention

We keep personal data only as long as necessary for service delivery, billing, and dispute resolution, unless longer retention is required by law.

5. Sharing

We do not sell your personal data. We may share limited data with:

• PayPal for payment processing (handled primarily by PayPal).
• Service providers we use to operate our website and workflow (hosting, email, docs). We will disclose them if applicable.

6. International Transfers

Because we operate online and use global providers, your data may be processed outside your country. PayPal may process data internationally as part of payment handling.

7. Your Rights

You may request access, correction, deletion, or restriction of your personal data by contacting hi@rivvo.ai.

8. Security

We apply reasonable safeguards (access control, minimal access, secure workflows) to protect your data.

9. Updates

We may update this policy and will post changes with an effective date.